Privacy Policy

Privacy Policy – Lisa Rae Appraisals 

Effective Date: Feb 1-2025

1. Introduction

Lisa Rae Appraisals is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta, Canada, and other applicable privacy laws. This policy applies to all personal information collected from clients and potential clients in the course of providing personal property appraisal services.   

2. Collection of Personal Information

We collect personal information that is necessary for the purposes of providing appraisal services. The types of personal information we may collect include:

Contact Information: Name, address, phone number, email address.

Property Information: Details about the items being appraised, including descriptions, provenance, purchase history, and any relevant documentation.

Financial Information: Invoicing and payment details.

Identification Information: In some cases, we may require identification documents to verify your identity.

Communication Records: Records of correspondence, including emails, phone calls, and written communications.

Photographic and Video Records: Images or videos of the appraised items.

Location Information: If necessary to perform an appraisal at a specific location.

3. Purposes of Collection and Use of Personal Information

We collect and use your personal information for the following purposes:

To provide accurate and professional appraisal services.

To communicate with you regarding your appraisal.

To process payments and issue invoices.

To maintain accurate records of appraisals.

To comply with legal and regulatory requirements.

To protect our rights and interests.

To prevent fraud.

For internal record keeping.

4. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

With Your Consent: We may disclose your personal information to third parties with your explicit consent.   

To Service Providers: We may share your information with trusted service providers who assist us in providing our services (e.g., payment processors, data storage providers). These providers are contractually obligated to protect your information.   

Legal Requirements: We may disclose your personal information if required by law, such as in response to a court order or subpoena.   

To Law enforcement: If we believe a crime has been committed.

Business Transactions: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner.   

5. Safeguarding Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:   

Implementing physical, electronic, and administrative safeguards.

Restricting access to personal information to authorized personnel.

Using secure data storage and transmission methods.

Regularly reviewing and updating our security measures.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and as required by applicable laws. When your personal information is no longer needed, we will securely delete or destroy it.   

7. Access and Correction of Personal Information

You have the right to access and request corrections to your personal information that we hold. To do so, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, subject to any legal restrictions.   

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our website and update the "Effective Date" at the top of this policy.   

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us 

10. Compliance with Canadian Appraisal Standards

We operate in accordance with the Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP) and other relevant appraisal standards. These standards address ethical conduct and data handling, and we integrate these principles into our privacy practices.

Important Considerations for Alberta and Canada:

PIPA Compliance: Ensure your practices are fully compliant with Alberta's PIPA.

CUSPAP: Adherence to CUSPAP standards is crucial for professional appraisers. This includes proper record keeping, confidentiality, and data security.

Cross-Border Data Transfers: If you transfer data outside of Canada, ensure you comply with applicable laws and provide adequate safeguards.

Consent: Obtain clear and informed consent before collecting, using, or disclosing personal information.

Accuracy: Maintain accurate and up-to-date records.

Transparency: Be transparent about your privacy practices.